Privacy Policy


This privacy statement discloses the privacy practices of Novus Nutrition Brands, LLC, d/b/a Arenus (“NNB”) with regard to this website (“Site”). We consider our customers and our Site visitors valuable associates and we respect their privacy. NNB will not use or disclose personal information about you, including your name, phone, address, email and area of interest, inconsistent with this statement, unless required to do so by law.

Information Collection and Use. The information that NNB gathers about you will be used by NNB to (1) better serve you at the Site and (2) make products, services and information available to you.

We collect information from our Site users in several ways. At places on the Site, you may submit information to us for certain purposes, such as registering to receive press releases, ordering brochures or other literature, and contacting a NNB representative. We collect personal, identifiable information about you at that time, including your name, company, title, phone, fax, e-mail and area of interest. Another portion of this Site, the Veterinarians Log-In site, is accessible to certain customers via a confidential password.

In order to make your visits with NNB more convenient, we use cookie technology to help you navigate more efficiently. The cookie is a small text file that resides on your hard drive. The NNB Site requests the cookie from your browser so that we can retrieve the stored information. This saves you time by enabling the Site to tailor itself to your needs. The information stored by the cookie can only be read by the NNB Site and does not contain personal information.

We may also log your IP address, browser type and the URLs of the web pages you visit on our Site. We also keep track of statistical information about users of our Site, such as which pages are the most accessed. We use this information to administer our Site to track your movement on the Site and gather broad statistical information for aggregate use only.

Disclosure to Third Parties. NNB will not provide or disclose personal information about you to anyone not in the employ of NNB, its subsidiaries or parent companies. We may provide aggregated data about the number of visitors who use our Site, or the most popular areas of our Site, to interested third parties so they can learn about the operation of our Site. Aggregated data will be in anonymous group statistical form and not associated with any individual business or person.

Correcting or Deleting Information. If you want to view, modify or delete information about you or your company in our Site records, you can contact us by:

1. Sending us an email with your request to: customer.service@arenus.com

2. Using this telephone number: 1-866-791-3344 (USA).

We will respond to appropriate requests within a reasonable time.